Mero Technologies - Sample Processing Issue – Incident details

All systems operational

Sample Processing Issue

Resolved
Major outage
Started about 1 month agoLasted about 12 hours

Affected

New Mero Control Centre

Major outage from 3:50 AM to 3:20 PM

API

Major outage from 3:50 AM to 3:20 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Samples/beacon data is unable to be processed. This means that data will not be showing on the dashboard. We are continuing to work on a fix for this incident.