Mero Technologies - Data Transfer Outage – Incident details
All systems operational
Data Transfer Outage
Resolved
Major outage
Started about 1 year agoLasted about 2 hours
Affected
Updates
Resolved
Resolved
The issue has been resolved. Dashboard services are fully operational. We are conducting a post mortem with the AWS team to identify root cause and potential future mitigations
Monitoring
Update
Mero continues to work with AWS' internal Engineering team to bring up our instance. We will continue to provide updates.
Monitoring
Monitoring
We are currently monitoring the fix as the database restarts. We expect to be fully operational when the restart completes
Identified
Identified
We have narrowed down the issue to an issue with the AWS RedShift service. We are continuing to work to resolve this issue.
Investigating
Investigating
Validation Dashboard is currently not displaying sensor data. We are currently investigating this incident. Sensor data is still being stored. We will update when we have more information.