Mero Technologies - Notice history

All systems operational

Mero Control Centre - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Third-Party Cellular Provider - Operational

Third-Party LoRA Network Provider - Operational

User Authentication - Operational

Notice history

Jul 2025

No notices reported this month

Jun 2025

Network Connectivity Issue – Identified
  • Resolved
    Resolved

    Rogers has confirmed that the network issue affecting their cellular services has been fully resolved. Mero gateways using Rogers connectivity are now coming back online and operating as expected.

    Our team will continue to monitor to ensure full stability.

    Thank you for your patience and understanding throughout this incident.

  • Update
    Update

    We’re seeing signs of recovery, with many Mero gateways beginning to reconnect. However, we have not yet received official confirmation from Rogers that the issue is fully resolved.

    We’re continuing to monitor the situation closely and are in contact with Rogers to ensure full restoration. We’ll provide a final update once confirmation is received.

    Thank you for your continued patience and understanding.

  • Monitoring
    Monitoring

    Mero has received the following update from Rogers:

    "The Rogers networking team has implemented a workaround that appears to have resolved the issue for the majority of impacted users. While progress is positive, we are aware that some devices have yet to re-establish connection. Efforts are ongoing to address the remaining impact, and the situation continues to be closely monitored.

    Updates will be shared as they become available."

  • Update
    Update

    We’ve confirmed a connectivity issue affecting Mero gateways that use Rogers IoT SIMs. Rogers has acknowledged a broad outage on their network and is actively working to resolve it as soon as possible.

    We’ll continue to keep you updated as we receive more information from Rogers. Thank you for your understanding and patience.

  • Identified
    Identified

    We’re currently experiencing connectivity issues affecting Mero gateways that rely specifically on the Rogers network. The Mero platform itself is fully operational — this issue is isolated to a subset of devices using Rogers cellular connectivity.

    We’re working closely with Rogers to investigate and resolve the issue. We’ll continue to share updates as we learn more.

    Thank you for your understanding.

May 2025 to Jul 2025

Next